Member Services Coordinator

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Iowa’s most established healthcare alliance is seeking an experienced Member Services Coordinator to support supply chain management initiatives for our members and affiliates. This position will foster strong relationships with members, distributors, suppliers, and internal teams to help clients fully leverage the value of the Premier contract portfolio. Remote position opportunity.

Key Responsibilities

Coordinates, maintains and assists in implementation of national and regional Group Purchasing Organization (GPO) programs.
Assist GPO members and affiliates with the administration of supply and equipment contract portfolios.
Managing relations with members, GPO, manufacturers and distributors.
Conduct outreach and education through email campaigns and data analysis to drive engagement and program success.

Qualifications

Minimum: High school diploma and minimum of 2-3 years in hospital supply chain experience or related field.
Preferred: Associates or Bachelor degree.
Strong understanding of hospital GPOs, vendor/manufacturer relations, and materials management processes.
Familiarity with non-acute healthcare settings is a plus.
Excellent relationship-building, communication, and problem-solving skills to effectively collaborate with members, suppliers, and internal teams.
Proficiency in Microsoft Excel, PowerPoint and SmartSheet is essential.
Experience with Dynamics CRM or similar platforms is highly desirable.